Support
Livo TV: IPTV Player
Contact us
For any questions, issues, or feedback, email us at support@livotv.net. We typically reply within 24–48 hours.
Frequently asked questions
How do I add my IPTV playlist?
Tap the + button on the main screen. Enter a name, paste your M3U / M3U8 URL or your Xtream Codes server details, then tap Save. Your channels will load automatically.
The app shows "No lists yet", what do I do?
Livo TV is a player app, it does not include any channels. You need to provide your own IPTV playlist URL or Xtream Codes credentials from your IPTV provider.
My channels are not loading
- Check that your playlist URL is correct and accessible.
- Make sure your IPTV subscription is active.
- Try refreshing the playlist from the playlist settings screen.
- Check your internet connection.
How do I cancel my Premium subscription?
Subscriptions are managed through the App Store (iOS) or Google Play (Android). Go to your device's subscription settings and cancel from there. You will keep Premium access until the end of the current billing period.
Can I use Livo TV on my TV?
Yes. The Android TV version is available on the Play Store. You can also use the Link to TV feature in the mobile app to send your playlist to the TV app without typing on the remote.
How do I restore my Premium purchase?
Go to Settings → Restore purchases inside the app. Make sure you are signed in with the same Apple ID or Google account used when you purchased.